Your Groups screen allows you to create or update groups that allow you to combine agents for display purposes.
To edit your Groups, log into your iHOUSEweb admin menu, click Account, then click Groups.
Agents can be assigned to one or more Groups, which then can be used for display purposes. Click Add Group to give your group a name, optional description, and choose which agents it should include. Groups can be shown on an Agent page. Edit and delete these at any time.