Your Email Templates allow you to create the "drivers" for your Campaigns. We provide a handful of generic email templates to choose from, but we encourage you to customize them, or create your own from scratch.


To access your Email Templates, log into your iHOUSEweb admin menu, click TurboLeads, then click Settings, scroll down to the Manage Defaults section, finally click Email Templates.


Creating and Editing Templates

Email Templates use Macros for personalized responses. A macro is a code that pulls information from a database and inserts it in place of the macro. 



For example: “Hello {contact.firstName},” will insert this person’s first name from the database of registered users. So if John Doe registers on your site, the email he receives will say “Hello John,”.


For ELITE OFFICE PRO Accounts

Usage: Items marked for account-wide usage are made available to all members of the team. Editing access for account-wide items is reserved for administrators. Items marked for personal usage can only be accessed and edited by the person who created them.


Available macros

The full list of available macros is below.

  • {signature} - the signature defined in your Account profile (for office accounts, this information comes from the assigned agent's profile)


  • {website.homepageLink} - a clickable link to your website's homepage
  • {website.registrationLink} - a clickable link to your website's visitor registration page
  • {website.loginLink} - a clickable link to your website's visitor login page


  • {contact.firstName} - the first name that corresponds to the contact / email recipient
  • {contact.lastName} - the last name that corresponds to the contact / email recipient
  • {contact.fullName} - the full name that corresponds to the contact / email recipient


  • {websiteUser.username} - the username (email address) that corresponds to the contact / email recipient (typically only used in the registration confirmation email)
  • {websiteUser.registrationInformation} - block of text that gives both login username and login URL (should only be used in the registration confirmation email)
  • {websiteUser.capabilities} - block of text that lists the capabilities of a registered visitor (should only be used in the registration confirmation email). The exact text that gets inserted is the following:
    • Save listings that you are interested in.
    • Save searches that you would like to use again.
    • Receive daily email updates of new and updated listings that meet your search criteria.

For ELITE OFFICE PRO Accounts

The following macros are only available for office accounts:

  • {assignedAgent.phone} - the phone number defined in your Account profile (for office accounts, this information comes from the assigned agent's profile)
  • {assignedAgent.email} - the email defined in your Account profile (for office accounts, this information comes from the assigned agent's profile)
  • {assignedAgent.firstName} - the first name defined in your Account profile (for office accounts, this information comes from the assigned agent's profile)
  • {assignedAgent.lastName} - the last name defined in your Account profile (for office accounts, this information comes from the assigned agent's profile)
  • {assignedAgent.fullName} - the full name defined in your Account profile (for office accounts, this information comes from the assigned agent's profile)