Your Agents screen allows you to create and manage agent profiles for every agent in your office, including yourself. These profiles can be displayed on your agent roster page and on any listings that belong to your agents. Agents can even be given login access to manage their own profile, manage their own leads, and even manage their own agent websites (if agent websites are included in your office package).
To access your Agents screen, log into your iHOUSEweb admin menu, click Account, then click Agents.
Add/Edit Agent Profiles
When you view agent profiles from the Agents screen, it will look like this:
The profile picture for the agent, along with their name, Titles, and Agent Website is displayed. If they have no Agent Website, you’ll see a prompt to create one if you wish.
To add a new Agent Profile, click Add Agent below your list of agents. To edit an existing agent profile, click the green edit link for the profile you wish to change.
When Adding/Editing an agent there are three main areas to consider:
Agent User Login
Set up your agent's login by choosing an email or username for them to log in with. You may let them choose their own password, or set it for yourself. This same email and password will also be used to log in to their own website admin menu if you decide to add a website.
You'll then want to decide on a Role for your user. The Agent Role for Elite Office accounts gives the ability to edit their profile, manage their listings, and view leads in their own TurboLeads CRM.
Users with the Admin Role will have full access to most of the same options as the Owner of the website, such as editing the office website, creating new Agents/Websites, and managing lead assignment in the TurboLeads CRM.
Note: Users set with the Agent Role will only be able to change their specific profile page and will not be able to alter anything else on the website.
This is where you identify which listings belong to this agent. Remember that the listings for this agent will be “branded” with their agent profile that you’ve created. There are two potential sources for listings for any given agent:
- Listing Agent Names from your Office Website (from when you did Find Your Office Listings in the Listings tab). Check the boxes of the listing agent names that belong to this agent. Also, type in the email address where you want any inquiries about their listings to be sent.
- Shared Listings from this agent’s website. Choose which website (if any) belongs to this agent.
For more information see Managing Your Office Listings.
Agent's Display Profile
This is the agent information that shows up on your Agent Directory page and on any listings that belong to this agent. It includes their name, photo, and contact information.
First choose if you want this agent to display on the main office website's agent directory page. Then use the content editor to customize an agent's contact information. Linking to the "Agent Page" means that their photo and "more info" link will direct visitors to that agent's individual agent details profile.
Gives you the option to include agent's phone and/or email in the downloadable vCard.
For more information about the downloadable vCard see Agent Profile Display.
Agent's Listings Display
The Agent's Listings Display changes the types of listings that will show up on this agent's profile. Select from the regular listing types and choose to include pending listings.
Hiding an Agent Profile
When you hide an agent profile, it applies only to the Agent Directory page. Any listings assigned to them will still be branded with their profile. While editing an agent profile, you can check or uncheck the Hide checkbox and then press the Save button. Or from the Agents tab, you can click directly on the  to toggle the visibility.
Link to Agent Details
By default, when you click on this agent’s photo or the “more info” link on the Our Agents page, it will take you to an Agent Details page on your Office Website. The Agent Details page is composed of the agent’s name, photo, contact info, and additional bio information. Note that by default the bio information is only shown on the Agent Details page. You can change this by editing the Edit Agent Directory page and checking the setting for “Show agent’s bio information on the directory page”.
If you want, you can link to a different web page instead: either the agent’s individual Elite Agent Website, or a custom URL. Your custom URL should be formatted as such: www.agentwebsite.com
Deleting an Agent Profile
To delete an agent, go to the main Agents tab and click the delete icon  to the right of the desired agent. You will be asked to confirm that you do indeed want to delete this agent profile. If you are sure, click OK.
Note: When you delete an Agent, listings for that agent are assigned back to “None” (any leads from those listings will go to you/the main Office Website).