The Settings screen allows you to view important account details and customize TurboLeads notifications to meet your needs.


To access your Settings screen, log into your iHOUSEweb admin menu, click TurboLeads, then click Settings.


Account

here you will find your unique TurboLeads lead capture email address and TurboLeads account phone number.


Notifications

TurboLeads sends you notifications about new leads, reminders to follow up with your leads, and notifications for other tasks you may have scheduled. Customize the rules and frequency of your notifications here.


Email Reports

Set which kind of reports you see from your clients, their activity on your website, and their HouseTrack emails. 


Defaults

Setting good defaults can save you time by streamlining repetitive tasks. For example, you can write your own email and text message templates to use when composing a response to a lead.


Auto-response

When you receive a new lead from one of your lead sources, you have the option to automatically send them a short text message. On this screen, you can enable or disable auto-response texts, and you can edit the content of your auto-response text messages. Even when using this feature you should always follow up with your lead personally as soon as possible.


Other

Capture leads from unknown callers
Choose how to handle incoming calls to your TurboLeads number from unrecognized callers. If someone calls or texts your account phone and their phone number doesn't match any of your existing TurboLeads contacts, automatically create a new lead by enabling this option. This option is enabled by default, but you are free to turn this setting off.



OFFICE ONLY

Lead Assignment

Choose different ways to assign leads to your office